Privacy Notice

Dear Client/ Supplier:

Based on articles 9, 15, and 16 of the Federal Law on Protection of Personal Data Held by Private Parties, we inform you that Hospedaje Efectivo, S de R.L. de C.V. with address at Callejón Morelos 103 Col. Xochimilco, Oaxaca, Mexico, is responsible for collecting your Personal Data and Sensitive Personal Data, the use that is given to them and their protection. Therefore, we inform you of the following:

Hospedaje Efectivo, S. de R.L. de C.V. will process your personal data in order to carry out the activities and procedures focused on complying with the obligations originated and derived from any commercial and/or legal relationship that we establish with you and that are considered primary purposes, which include:

  1. Provide the services and products you request, including accommodation, food, and beverage services (restaurant and bar), room service, massages, events, 24-hour internet, and safe deposit boxes.
  2. Confirm your identity and/or that of your legal representative.
  3. Establish contact with you.
  4. Allow your access to our facilities.
  5. Understand and meet your needs.
  6. Verify the information you provide us.
  7. Prepare quotes about our products and services.
  8. Send you the requested products.
  9. Enforce the guarantees on our products and/or services.
  10. Comply with applicable legal requirements.
  11. Prepare and send invoices.
  12. Video record our facilities for security purposes.
  13. Manage payments.
  14. Allow the management, administration, and security of your personal data
  15. Maintain physical, electronic, and procedural safeguards of your personal data in terms of applicable legislation and regulation.

Additionally, we will process your personal data for other secondary purposes, which They do not give rise to or are necessary for the legal and/or commercial relationship that we establish with you, including:

  1. To provide you with information about our events.
  2. To participate in our loyalty programs.
  3. To send you newsletters, promotions, and special offers, as well as other marketing communications and commercial prospecting about our services or products; to conduct surveys, sweepstakes, and contests. We may provide these communications online, by email, by telephone, via mobile device or text message (including SMS and MMS), and by postal mail.
  4. We may add your personal information to data from third parties for the purposes of analysis, statistics, and review of consumption patterns.
  5. Integrate and keep updated customer and guest databases.
  6. Provide service to you through our website.
  7. Process your comments, suggestions, complaints, and clarifications.

Changes to the Privacy Notice.

Hospedaje Efectivo, S. de R.L. de C.V. reserves the right to make, at any time, modifications or updates to this Privacy Notice, for attention to new legislation or jurisprudence, internal policies, new requirements for the provision or offering of its products and services, or for business practices.

You may exercise the rights of rectification, access, cancellation, and opposition to the treatment of your personal data, as well as limit its use and disclosure through our personal data protection department.